Legal

Privacy Policy

Effective Date: April 14, 2026  | Last Updated: April 14, 2026

This Privacy Policy describes how FaceSwap AI ("we", "our", or "us") collects, uses, stores, and protects information you provide when you use our platform at faceswapai.in ("Platform"). By using the Platform, you agree to the practices described in this policy. If you do not agree, please discontinue use immediately.

1. Who We Are

FaceSwap AI is an AI-powered creative platform based in India that provides tools for face swapping, image generation, video generation, style transfer, and related AI media capabilities. Our services are intended for entertainment, creative, and artistic purposes only.

For privacy-related inquiries, contact us at: privacy@faceswapai.in

2. Information We Collect

2.1 Account Information

When you register, we collect:

  • Name and email address
  • Hashed password (we never store plain-text passwords)
  • Account creation date and last login timestamp
  • Subscription plan and credit balance

2.2 Content You Upload

When you use our tools, you may upload images and videos ("User Content"). We temporarily store this content on our servers to process your generation request. We do not claim ownership over images or videos you upload. However, by uploading content you grant us a limited, non-exclusive, royalty-free licence to process and display that content solely for the purpose of providing our services to you.

Important: You are solely responsible for ensuring that any image, video, or likeness you upload has been obtained with the full knowledge and consent of the person(s) depicted. We do not verify consent. See Section 6 (User Responsibilities) of our Terms of Service for further details.

2.3 Generated Content

Outputs produced by our AI models ("Generated Content") are stored in your account gallery. You can delete them at any time from your dashboard. We may retain anonymised, non-attributable metadata (e.g., prompt length, model used, generation time) for performance monitoring and model improvement.

2.4 Usage Data

We automatically collect:

  • IP address and approximate geolocation (country / city level)
  • Browser type, device type, and operating system
  • Pages visited, features used, and time spent on the Platform
  • Error logs and performance diagnostics
  • Referral source (how you found us)

2.5 Payment Information

We use third-party payment processors (such as Razorpay) to handle transactions. We do not store your full card number, CVV, or banking credentials on our servers. Payment processors operate under their own privacy policies and are responsible for the security of payment data. We only receive a transaction confirmation token and the amount charged.

2.6 Cookies and Similar Technologies

We use:

  • Essential cookies: Required for authentication and session management.
  • Analytics cookies: To understand how users interact with the Platform (e.g., Google Analytics).
  • Preference cookies: To remember your settings.

You can control cookies through your browser settings. Disabling essential cookies will break platform functionality.

3. How We Use Your Information

We use collected information to:

  • Create and manage your account
  • Process AI generation requests and deliver results
  • Manage credits, billing, and subscriptions
  • Detect, prevent, and respond to abuse, fraud, or prohibited content
  • Monitor platform performance and fix technical issues
  • Send transactional emails (account confirmation, password reset, billing receipts)
  • Send optional product updates and promotional offers (only with your consent; unsubscribe any time)
  • Comply with applicable laws and legal obligations
  • Enforce our Terms of Service and other policies

We do not sell your personal data to third parties. We do not use your uploaded images or videos to train our AI models without your explicit opt-in consent.

4. Data Sharing and Disclosure

We may share your information only in the following circumstances:

4.1 Service Providers

We share data with trusted third-party vendors who assist us in operating the Platform — including cloud hosting providers (e.g., AWS, Google Cloud), payment processors, email delivery services, and analytics providers. These vendors are contractually bound to protect your data and may not use it for any purpose other than providing services to us.

4.2 Legal Obligations

We may disclose information if required by law, court order, government directive, or when we reasonably believe disclosure is necessary to protect the rights, property, or safety of FaceSwap AI, our users, or the public. This includes cooperation with law enforcement agencies investigating illegal content.

4.3 NSFW / Prohibited Content Reports

If a generation is flagged as potentially illegal (e.g., non-consensual intimate imagery, child sexual abuse material), we reserve the right to preserve and disclose that content and associated account data to law enforcement without prior notice. Our platform has a zero-tolerance policy for such content.

4.4 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred to the acquiring entity. We will notify you by email or prominent notice on the Platform prior to such transfer.

5. Data Retention

We retain your account data for as long as your account is active or as required to fulfil the purposes outlined in this policy. Specific retention periods:

  • Uploaded source images/videos: Deleted from our servers within 24 hours of processing completion (or immediately upon request).
  • Generated output files: Stored in your gallery until you delete them, or for up to 90 days after account deletion.
  • Account information: Retained for the life of your account plus 1 year after deletion (for fraud prevention and legal compliance).
  • Payment records: Retained for 7 years as required under Indian GST and accounting laws.
  • Usage logs: Retained for up to 12 months.

You may request deletion of your account and associated data at any time by emailing privacy@faceswapai.in. Some data may be retained where required by law.

6. Data Security

We implement industry-standard security measures to protect your information, including:

  • TLS/HTTPS encryption for all data in transit
  • AES-256 encryption for sensitive data at rest
  • Bcrypt hashing for all passwords
  • Role-based access controls limiting employee access to personal data
  • Regular security audits and vulnerability assessments

However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. In the event of a data breach affecting your rights, we will notify affected users within 72 hours as required by applicable law.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data ("right to be forgotten"), subject to legal retention requirements.
  • Right to Restrict Processing: Request that we limit how we use your data.
  • Right to Data Portability: Request your data in a structured, machine-readable format.
  • Right to Object: Object to processing based on legitimate interests or for direct marketing.
  • Right to Withdraw Consent: Withdraw consent for processing activities that rely on consent, without affecting prior lawful processing.

To exercise any of these rights, email privacy@faceswapai.in. We will respond within 30 days.

8. Children's Privacy

FaceSwap AI is strictly for users aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has registered or uploaded content, we will immediately delete their account and all associated data. If you believe a minor has created an account, please contact us at privacy@faceswapai.in.

9. International Data Transfers

Our servers are primarily located in India. If you access the Platform from outside India, your data may be transferred to and processed in India. By using the Platform, you consent to this transfer. Where we transfer data internationally (e.g., to cloud providers with servers in other countries), we ensure appropriate safeguards are in place.

10. Third-Party Links

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are material, we will notify you via email or a prominent notice on the Platform at least 7 days before they take effect. Your continued use of the Platform after changes take effect constitutes your acceptance of the revised policy. We maintain an archive of previous versions available upon request.

12. Governing Law

This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDPA). Any disputes arising out of this policy shall be subject to the exclusive jurisdiction of the courts in India.

13. Contact Us

For any privacy-related questions, requests, or complaints, please contact:

FaceSwap AI — Data Privacy Team
Email: privacy@faceswapai.in
Support: support@faceswapai.in
Country: India

© 2026 FaceSwap AI. All rights reserved.

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